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Q&A

How much postage do you charge?

Item prices listed are inclusive of delivery to mainland UK.

Tell me more about the items you sell?

Please note that none of my items on sale are new but Antique or Vintage that's been lovingly restored.

Therefore have blemishes or minor repairs, which only adds to the charm of the pieces.

Do I need a PayPal account to order?

Buyers can check out / pay / order securely without a PayPal Account.

Any Debit or Credit cards are accepted at checkout.

How secure is the PayPal site?

The PayPal site is highly secure. PayPal use industry-leading technology (such as SSL) to keep your information safe.

PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the PayPal site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.

Do you have a return policy?

Yes, if for any reason you are not completely satisfied with your purchase from the Interior Artefacts website, please notify me using contact details at the top of this page within a reasonable time (usually 28 days from delivery) to arrange a return.

I will then arrange to have the package(s) collected by a nominated carrier and delivered to me. After contacting me you need to:

Re-package the product(s) and stating the reason for the return.

Please make sure you wrap the package securely and label the package(s) with your reference number and collection reference number that I will supply to you.

If the goods are returned due to an error or if the goods are faulty, I will replace where possible or refund the cost in full (including the purchase price of the goods and original delivery costs).

However, if the goods are returned for any other reason, I will only refund the purchase price paid for the goods excluding the original delivery costs and you will need to pay for the return delivery costs.

If a non-faulty product returned is not in fully resaleable condition or the packaging is damaged, I reserve the right to refuse a refund on the item.

Refunds will only be made once the returned products are received.

This returns policy does not affect your statutory rights.